Every client is unique, every situation is different. Clients turn to Aqua Fun Academy for lots of reasons. But, in most cases, it distills down to a single word: Trust.

Trust in our experience.

Simply put, we understand your requirements. That claim is based on years of work in the aquatics industry and other professional service groups that sell time and knowledge as their main client offerings. Working with your peers and clients like you have given us valuable expertise that readily translates into another key area of trust.

Trust in our solutions.

Leveraging our knowledge of your requirements, we’re able to create world-class solutions that incorporate more than just the latest curriculums. There’s tremendous value in designing an innovative swim curriculum that matches your needs.

Trust in our results.

Over time, with the right mix of products and people, you begin to build a reputation for delivering the goods. You become known by your client base. We’re proud to count a 94 percent client retention rate. Those relationships are founded on a genuine interest in creating win-win scenarios that make everyone’s swim capabilities grow.

Enjoy all the benefits of Aqua Fun Academy while swimming with us. Read more about how we make your experience easier for you.

Complimentary Makeup Classes

Because you deserve the ultimate flexibility.

We understand clients sometimes have other commitments and we will try our best to accommodate that. If you cannot make a class please let us know and we will try to get you or your child into an additional class in the coming weeks. As makeup class availability is limited we do ask for your patience and flexibility, and that you let us know as early as possible. After your second makeup request we will still work to accommodate you however priority will be given to other students with less makeup requests.

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Warm Water Pool

Because learning is easier when you’re comfortable.

As an adult joining our program, soaking in warm water is one of the oldest forms of medicine, and there’s good reason why this practice has stood the test of time. Research has shown warm water therapy works wonders for all kinds of musculoskeletal complaints, including fibromyalgia, arthritis and low back pain.

For parents with kids, how great is it when your child doesn’t catch a cold in the pool? Even better when they want to come to classes willingly. Warmer water helps leave a better impression for kids, who are more likely to want to continue each week.

Read more about our locations here.

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Complimentary Cafe

Because nothing says ‘welcome’ more than a lovely cup of tea or coffee.

When you’re arriving at AFA, enjoy your wait with all your creature comforts close at hand. Our luxury cafe offers gourmet coffee and tea, assorted fruit juices, natural spring water and light snacks and refreshments. Nothing says ‘welcome’ more than a lovely cup of tea or coffee. That’s why we like to offer you a complimentary drink when you arrive at AFA. It’s just one of the ways we like to say thank you for your loyalty.

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Virtual 24 Hour Service

Because our world isn’t 9 to 5 anymore.

You’re a parent. You’re a energetic go-getter. You have a busy schedule. So why are you waiting “in priority sequence” on the phone with your swim school when you have more important things to do? …In the middle of the day! Completely unacceptable? We certainly think so.

AFA prides itself on its virtual 24 hour service. Calling late at night? Not a problem. After we leave the office incoming calls are forwarded to staff cell phones, and every staff member is ready and happy to assist you. If you happen to get voicemail (no system is perfect), we’ll usually get back to you within the hour. And no, no automated service. A human being will pick up every time!

We got you covered.

Please note that for safety and security purposes we do not accept incoming calls from private, blocked or withheld numbers. If you are calling from such a number please leave a detailed voicemail with a callback number and we will be happy to give you a call back. Thank you.

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Complimentary Parking

Because arriving and leaving shouldn’t be a hassle.

Enjoy complimentary parking for the duration of your stay at Aqua Fun Academy. Complimentary parking service is offered to all our clients at all our locations. Complimentary parking is considered a bonus given the scarcity of complimentary parking spots in the bustling Toronto Midtown area.

Sunny View: Parking located in rear of building. Accessible from Blythwood Rd.

Northern: Parking lot accessible from Roehampton Ave.

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Complimentary Internet Access (at select locations)

Because the world should be at your fingertips.

It’s easy to stay connected, no matter where you happen to be in AFA. Wi-Fi technology means you never have to be out of touch.

Aqua Fun Academy takes every precaution to maintain secure internet connections, but as we cannot guarantee the security of sensitive information over wireless connections we remind guests to use all internet connections with caution.

Please ask AFA on-duty staff for internet login information.

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World Class Instructors

Because you never leave something as serious as water safety in the hands of amateurs.

All of our instructors successfully complete a rigorous certification program to expand technical knowledge before delivering classes. To ensure high-quality training after certification, they keep their skills up-to-date through ongoing professional development. All our instructors have minimum 2 years of hands-on experience (most have minimum 4 years), either through volunteering or through previous employment. We believe when it comes to teaching something as serious as water safety, experience is required. Their capabilities and passion are world-class, as will your experience with them.

Meet your instructors here.

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No Hassle Transfer from other Programs

Because you’re putting your trust in our hands.

Transferring from one school to another can be stressful enough as it is, so why suffer any further stress, discomfort, or uncertainty? Aqua Fun Academy will ensure that you begin your program at our pool accurately, relaxed, and on time, with a reputation backed by years of experience.

If you’re transferring from another program to Aqua Fun Academy and are unsure of your level placement please let us know upon registration and we will take care of it for you.

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Priority Registration

Because you deserve the red carpet treatment.

Take the stress out of registration as we roll out red carpet service for you. Priority registration enables you to register before all new clients, which means that you can calmly secure your spot in the upcoming season, and return to enjoying peace of mind.

Priority registration is available to current clients, and generally opens 3 weeks prior to general registration. if you’re already in the program, it shouldn’t be a hassle to keep your current spot.

Priority registration announcements will be made on social media, as well as personally to eligible clients.

Learn more about upcoming priority registration information here.

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Corporate Social Responsibility

Because it’s not just about making money.

Corporate social responsibility (CSR) is an important part of Aqua Fun Academy’s history – and an equally important part of its future. In its efforts to drive stronger growth and enhance long-term value, the company remains firmly committed to making a positive difference in AFA’s communities. As Toronto’s up and coming swim school, Aqua Fun Academy has a unique opportunity to make a positive economic, social and environmental impact in the communities in which it operates.

Aqua Fun Academy’s CSR strategy includes three priority areas: Employees, Environment and Community Investment. The work that we do in each of these categories is based on the company’s business strategy as well as the expectations from our key stakeholders.

Aqua Fun Academy integrates CSR into all its business activities with the belief that success is measured by more than financial results: it is also measured by customer satisfaction and employee engagement, strong governance practices and support for communities the company serves.

Read more about our CSR initiatives here.

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